Privacy Policy

1) Introduction

Welcome to Gold365. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and the choices you have. By using our site or creating a Gold365 ID, you consent to this policy. If you do not agree, please discontinue use.

Note: This document is for general information and does not constitute legal advice. Your local laws may grant additional rights.

2) Information We Collect

• Account & KYC: name, contact details, date of birth, and identity/address documents provided during verification.
• Usage: pages visited, clicks, device type, browser/OS, IP address, approximate location.
• Transactions: deposit/withdrawal method, status, references (we do not store full card details).
• Support: messages you send via email, chat, or WhatsApp channel.
• Cookies: small files that help the site function and remember preferences.

3) How We Use Your Information

• To create and manage your account and process transactions.
• To comply with legal/AML/KYC obligations and prevent fraud or abuse.
• To provide support, send important account notices, and communicate service updates and offers.
• To improve the website/app by analyzing performance and usage.

4) Legal Bases

We process your data when it is necessary for: (a) performance of our contract with you; (b) compliance with applicable laws; (c) our legitimate interests (e.g., site security, preventing fraud); or (d) with your consent, where required.

5) Cookies & Similar Technologies

We use essential cookies to keep you signed in and secure. With consent, we may use analytics/performance cookies to improve features. You can change preferences in your browser or through in-product controls where available.

6) Sharing & Transfers

We may share information with:

• Service providers under contract (hosting, payments, verification, analytics) who must protect your data.
• Authorities or regulators where legally required.
• Parties to a business transfer (e.g., merger), subject to confidentiality.

Where data is transferred across borders, we take appropriate safeguards permitted by law.

7) Data Retention

We retain personal information only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements. When no longer required, we securely delete or anonymize it.

8) Security

We use technical and organizational measures such as encryption in transit, access controls, and monitoring to protect your information. No system is 100% secure—please use strong passwords and keep your devices updated.

9) Your Rights & Choices

Depending on your location, you may request access, correction, deletion, or restriction of your personal information, or object to certain processing. Contact us to exercise these rights.

10) Children

Our services are for adults only. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us so we can delete it.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version here and update the “Last updated” date above.

12) Contact

Questions or requests? Email [email protected]. For account access or password help, visit login.html.